Frequently Asked Questions
Answers to the most frequently asked questions
Encryption and data security
Supported headset devices
CSV file format for importing users
Minimum system requirements
MMS providers max file size limit
NAPTR / SRV DNS records support
Maintenance windows
Understanding Multi-Tenant PBX Systems and Ringotel Integration
What ports & address should an end-user open in their network to be compatible with Ringotel?This article will guide you through the necessary steps to configure your firewall to work with Ringotel.
How many devices a user can be registered on at the same time?
Is there a limit on how long the app stores user data?
How many calls a user can receive via the app?
Is it possible to resend user's password without changing it
Create desktop app shortcut on Linux
Install Ringotel using Microsoft Intune
Install Ringotel using MSI installer with properties
Limiting the number of devices a user can log into
Move an organisation (domain) to another region
Receive BLF status update on the desk phone connected via Ringotel
Can Ringotel auto answer by setting the correct information in the SIP header
Can I export a users list from an organisation?
What does the 'Answered Elsewhere' status mean in Ringotel and what causes it?