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Telnyx

With Ringotel and Telnyx integration, you can enable SMS and MMS messaging for softphone users in a few clicks.

Alex Brainin avatar
Written by Alex Brainin
Updated over a month ago

Telnyx provides developers access to real-time voice and SMS capabilities via communication API.

How does it work

The Telnyx SMS/MMS integration allows you to add your Telnyx phone numbers and assign multiple users who will be able to send/receive messages via these numbers.

SMS/MMS integration is part of the Pro package. Upgrading an organization to Pro pricing is required to enable this feature.

Step 1. Enable SMS integration for a Ringotel organization.

Navigate to the connection features settings where the users for which you would like to enable integration are created. Then, set Enable SMS via Integrations and hit Save changes.

“Enable SMS” option is set to “via Integrations”

Then, navigate to your organization → Integrations tab. Click Enable Integration button on the Telnyx panel.

Integrations tab in the Ringotel portal

Then, copy Webhook URL provided.

Step 2. Set up your Telnyx account.

Navigate to your Telnyx admin portal (http://portal.telnyx.com ) → Real-Time CommunicationsMessaging → Programmable Messaging and click Add new profile to create a new Messaging Profile. Follow the setup steps to create a new messaging profile.

In the Inbox settings, enter the Webhook URL that you copied earlier from the Ringotel portal in the Webhook URL field.

Inbound settings of a new Messaging Profile in the Telnyx portal

In the Senders settings assign your Telnyx numbers to the new Messaging Profile. Complete other steps to create a profile.

Next, once the new messaging profile is created, navigate to Account SettingsAPI keys.

Opened account menu in the Telnyx portal

Click Create API Key to generate a new key.

New API key in the Telnyx portal

Step 3. Complete the Ringotel integration.

Switch to the Ringotel admin portal and enter the copied API Key into the Telnyx integration settings.

Click Save changes.

Next step

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