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Netsapiens

With Ringotel and Netsapiens integration, you can enable SMS and MMS messaging for softphone users in a few clicks.

Alex Brainin avatar
Written by Alex Brainin
Updated over a month ago

Netsapiens is a B2B provider of Unified Communications,Video Conferencing & Collaboration, as well as Contact Center solutions for service providers.

Note:

SMS/MMS integration is part of the Pro package. Upgrading an organization to Pro pricing is required to enable this feature.

How to enable

  1. Go to the Connection → Features, then select the option "Enable SMS via integrations" and click "Save changes".

How to set up

Navigate to your organization → Integrations tab. Search for “Netsapiens” in the “SMS/MMS” section, and click Enable Integration button on the integration panel.

To set up the Netsapiens SMS integration, you need to specify the NS server address, NS tenant domain, and API V2 key in the corresponding fields. For example:

Server: core1-atl.example.net

Domain: ringotel.nlv.uc

API key: <Netsapiens API V2 key>

Note:

You don't need to specify the webhook URL as it will be set automatically via the API during the setup process if the provided integration details are correct.

Click Save & Continue.

Next step

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