Troubleshooting
Help resolve various issues
Connection failed - Timeout
Can not connect to the domain. Please try again later or contact your system administrator for further assistance.
Can't establish a connection due to an invalid certificate (Untrusted certificate not accepted)
Calls drop immediately a Teams call is received
Disabling the exclusive mode for connected record/playback devices (Windows)
Configure your Android device for optimal notification delivery while in DND mode
Fixing problems with push notifications on Xiaomi devices
Fixing PUSH notifications on Huawei devices (Android)
Fixing Push Notifications on the HONOR devices
Fixing push-notifications in Oppo phones
Fixing push-notifications in Samsung phones
Fixing Push-Notifications on Realme Devices.
I am getting logged out of the web admin portal every few minutes
I have an issue with receiving calls. I'm seeing a SIP 403 Forbidden with Warning: 399 Ringotel Shell Server Call Rejected.
Inbound calls to Ring group come though to only one user device (FusionPBX/FreeSwitch)
Is there a way to make calls from Outlook
No audio either direction with a call ending in 15s
On iPhone when making a call, it automatically goes into speakerphone mode.
Outbound calls are not working (FusionPBX, 480 Temporary Unavailable)
PBX rejects the call with the Reason: Q.850;cause=88;text="INCOMPATIBLE_DESTINATION"
Unable to login into the app: "Your username or password is incorrect"
Android phone rings and vibrates on incoming call, but it stays on Lock Screen and no call pop up.
Attempting to make a call from a IP Phone / Desk phone / SIP phone via the desktop app does not work
Push Notifications on Chromebook
Fixing Push Notifications on iOS
Select default audio device for Ringotel app on Windows 11
Register 3CX extension with Ringotel
Register a Polycom using the SIP Terminal password
Register Voipfone extensions
How to locate and email crash reports for iOS app
Ringotel App Causing IP Phones to Drop from Fusion PBX Registration
Troubleshooting Zoho and Zoho One Integrations