This feature allows users to make outgoing calls using the native GSM dialer (on mobile devices with GSM only). As an administrator, you can provide an Access number which will be added in front of the destination number.
Tip:
If you know that your call will be answered by an IVR and you know which menu items to select, you can include these menu items in the phone number when dialing. Use commas to pause the dialing. Each comma delays the sending of the next character (DTMF) by 2 seconds.
How does it work
In the Ringotel iOS or Android app, open a contact profile from the contacts list or a phone book.
Alternatively, open the contact’s conversation panel.
2. Long-tap on the phone icon.
3. In the provided menu, tap on the GSM call.
Alternatively, click the GSM call button in the unsuccessful call panel.
