The organisation package defines the features available for the users of a specific organisation where a package is applied. You can check the feature comparison on the Ringotel website.
How to apply package?
You can apply a package for an organisation at any time in the organisation settings. All users in an organisation will share the applied package. To change organisation's package, open the organisation’s menu → select Edit organisation → select the package in the Set organisation package dropdown list → click Save changes button.
Also, when you enable an integration for an organisation (on the Integrations tab), you'll be prompted to confirm whether you want to update your organisation's package to enable the integration.
Note: If you want to switch your organisation back to the Essentials package, you must first disable all integrations (in the Integrations tab) and then update the package in the organisation settings.
Is there a cost difference?
Yes, the price per user/month differs depending on the package. When you change organisation’s package, all users created in this organisation will switch to the new pricing and the proration will be applied to your next bill.
You can see the complete price breakdown in your Ringotel portal → Menu → Billing.